![]() ![]() ![]() The product code and license key can be found in your email or phone receipt. If you reformatted the hard drive and installed the new OS from a disk or USB, uninstall and reinstall ProFile and re-enter product code and license key. Note: if you have the opportunity, it is best to remove the existing license prior to reformatting the hard drive. Did you reformat the hard drive and install the new OS from a disk or USB? ![]()
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